How I can support you

All the services outlined here will be individually tailored to your requirements and your business sector. They can be combined into a customised package.

Systemic organisational development

“You can never solve a problem on the level on which it was created.“

Albert Einstein

  • Strategy development and operational planning

    I support my clients in developing strategies that involve all relevant stakeholders in a creative, innovative and results-focused process. I facilitate and moderate workshops on strategic and operational planning.

  • Developing a positive organisational culture

    Agile working means participation, expanding staff competencies, establishing a new understanding of leadership and anchoring the concept of joint learning throughout the organisation. It is therefore essential to commit to and promote an organisational culture that encourages rather than hinders agile methods.

  • Team management

    High performance teams don’t just happen. They thrive on the diversity of their members, on clear roles and tasks, efficient processes and good communication.

  • Optimising organisational structures

    I help my clients to explore new areas of action and to transform these into effective service-delivery processes. Together, we optimise work and communications processes as well as the points of interaction before adapting employee functions and roles.

  • Conflict management

    Sometimes things just don’t run smoothly: cooperation at the interfaces doesn’t work, friction is draining the energy of the project team, intended impacts are not forthcoming…
    Here, it helps to jointly analyse the situation, identify divergent interests and to find and implement ways of bringing work processes back on track.

Results-based project management

“Having lost sight of our goals, we redouble our efforts.”

Mark Twain

  • Results-based management

    With the help of results-based management, I support clients in establishing qualitative objectives in an efficient and transparent planning process, operationalising these objectives and continuously monitoring whether results are being achieved.

Training und capacity development

“What you think, you become.”

Buddha

  • Capacity development

    Capacity development is a method that helps organisations obtain, strengthen and maintain their capabilities in the areas of human resources, organisational structure and workflow, as well as at the level of organisational culture, objectives and values.

    Together with my clients, I apply the capacity development method to analyse the skills and knowledge required by employees and the capacities needed at organisational level to enable staff to make the most of their abilities in their work. I will guide you through the capacity development process.

  • Intercultural awareness and diversity

    Intercultural training for people working in different geopolitical regions and specifically in the Arab/Islamic region.

  • Methodological training

    I offer training courses on the methods that I use in my own work:

    • Systemic organisational development
    • Systemic advisory services
    • Participation and participatory methods
    • Capacity development
    • Results-based management

My training courses are tailored to the individual needs and wishes of my clients. In some cases, I recommend a combination of training and subsequent team supervision in order to help participants put what they have learned into practice.

Advising on intercultural challenges

“If you want to go quickly, go alone. If you want to go far, go together.”

African proverb

  • Intercultural team management

    Today, culturally diverse teams are the norm in many organisations. However, the expectations placed on management and colleagues, work-process design, communication forms and customary gender roles can vary greatly. This poses challenges for team work. These challenges may be visible but they are mostly hidden.

    I support intercultural teams in clarifying mutual expectations and learning to see diversity as an asset. Only after establishing common ground can we move forward and devise dynamic and efficient working practices.

  • Intercultural awareness and diversity

    Intercultural training for people working in different geopolitical regions and specifically in the Arab/Islamic region.

  • Intercultural preparation for assignments in the Arab/Islamic world

    When it comes to long-term assignments abroad, whether undertaken alone or with partner and family, there’s more at stake than managing the professional side of working in a foreign cultural environment. It is also important that people shape their private lives in the host country, find a variety of ways to settle in and maximise the personal benefits of the stay – so that the assignment is not prematurely terminated.